Returns & Exchanges
At Cycology, we want you to be completely satisfied with your high-performance gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether you need a different size or a different style, our streamlined process ensures you get back to your training as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all hangtags are attached and the products are in resalable condition.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Refund or Exchange Processing
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 3-5 business days.