Frequently Asked Questions

Everything you need to know about your Cycology gear and orders.

How do I determine the right size for cycling apparel?

We provide a detailed size guide on each product page. Our gear is designed for a performance fit; if you prefer a looser feel, we recommend sizing up one from your usual measurement.

What is your return policy for performance gear?

We offer a 30-day return window for all unworn items with original tags attached. Please ensure the items are in their original packaging to qualify for a full refund or exchange.

When will my order be shipped?

Orders placed before 2 PM are typically processed and shipped the same business day. Standard shipping usually takes 3-5 business days depending on your location.

How should I care for my Cycology jerseys and bibs?

To maintain the technical properties of the fabric, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid fabric softeners and bleach.

Do you offer international shipping?

Yes, Cycology ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.